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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Norton

October 3, 2025

5  out of  5
rating by Jamie Norton
"Tyler was a huge help in getting the coverage I needed for my vehicle! Highly recommend!"
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Nicole B.

October 3, 2025

5  out of  5
rating by Nicole B.
"The agent that I spoke with was great. His customer service was spot on and I was glad to be back with state farm."
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Robbie Jeffers

October 3, 2025

4  out of  5
rating by Robbie Jeffers
"Tyler was tremendously helpful with my auto insurance. Very personal, respectful, and understanding. Will recommend to friends & family"
We responded:
"Appreciate the review Robbie! - Ridge "
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William Walker

October 1, 2025

5  out of  5
rating by William Walker
"Very nice and helpful people thank you Tyler for the help today"
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Heather Medina Martinez

September 29, 2025

5  out of  5
rating by Heather Medina Martinez
"I’m switching to State Farm. So far a great rate and better service. Ask for Tyler when you call for your quote and get some great service!"
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Kelsey Killinger

September 26, 2025

5  out of  5
rating by Kelsey Killinger
"Tyler reached out to me to let me know there were new discounts in my area, and to see if I wanted him to send me new quotes for auto, home, RV, and classic car insurance. I said yes, with little faith that I'd be returning to State Farm. To my surprise, the quotes came back lower than what I was currently paying. Tyler took the time to go through each policy with me to ensure I had the coverage that I wanted. Working with Tyler is truly a pleasure with his easygoing and friendly personality. He also takes the time to make sure he answers questions to the best of his ability and is very informative. I know that my home, vehicles, and RV are in good hands and protected thanks to Tyler. Highly recommend."
We responded:
"This is an awesome review Kelsey and we appreciate your business back with State Farm. Thanks for trusting us with your auto, home and RV insurance - Ridge "
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Haleigh Melville

September 23, 2025

5  out of  5
rating by Haleigh Melville
"Frank called & ran through quotes with me. He answered all questions that I had, was very knowledgeable on the products he was offering & made me feel confident to switch from my last insurance provider. He also saved me $152 a month my my auto alone. Thanks, Frank!!"
We responded:
"Thanks for leaving Frank and my office such a great review. 152 a month in savings is a great amount of savings for your auto insurance . Welcome to State Farm - Ridge "
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Ashley Greenwell

September 18, 2025

5  out of  5
rating by Ashley Greenwell
"Frank is great at Statefarm! Excellent customer service and he got me some great discounts."
We responded:
"Frank does a great job at assisting customers with their auto insurance while finding all eligible coverage- discount options. Thanks for choosing our office for your insurance needs Ashley- Ridge "
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Darren Strickner

September 17, 2025

5  out of  5
rating by Darren Strickner
"I worked with the entire staff over there and I just have to say they are wonderful, easy to work with. I would refer anybody there in a heartbeat. In fact I'm in the car business so I do often. They have been open and up front with me at all times and helped me save money whenever they can answer all my questions and try to work with me through difficult times."
We responded:
"Such an awesome review Darren, we appreciate it very much! We are always happy to help any referral you send our way and we appreciate your business - Ridge "
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Trent Cramer

September 12, 2025

4  out of  5
rating by Trent Cramer
"One of the employees from this branch reached out and was able to offer me a quote at $60 under what I was paying currently. On top of that he was extremely kind well spoken and professional. Thank you Tyler!"
We responded:
"Hi Trent, thank you for the great review. We are celebrating the savings with you because 720 a year is nothing to bat an eye at. Thank you for trusting us with your insurance needs and we are glad that we would save you some 💸💵💵- Ridge "
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Val Hall

September 10, 2025

5  out of  5
rating by Val Hall
"Tyler was great during the whole process of getting new insurance. He made it so easy."
We responded:
"Thanks for the review Val! Insurance doesn’t have to be difficult and we strive to make the process as simple as we can make it. We appreciate your business and Tyler appreciates the kind review - Ridge "
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Lakshman Chowdary

September 10, 2025

5  out of  5
rating by Lakshman Chowdary
"Great service and reasonable prices. Highly recommend this agency"
We responded:
"Thanks for the awesome review! We appreciate your business - Ridge "
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Randall Harrington

August 28, 2025

5  out of  5
rating by Randall Harrington
"Mariah and Rachel were very helpful courteous and professional the entire time would definitely recommend the customer service is top notch"
We responded:
"Thank you for the review and we appreciate your business Randall- Ridge"
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satin abernathy

August 28, 2025

5  out of  5
rating by satin abernathy
"The agent from Ridge's office that reach out to me was Frank and My experience was amazing, I am super happy with my quote and look forward to State farm being my insurance agency!"
We responded:
"I really appreciate the review, we are glad that we could save you money and provide a great insurance quote. Welcome to State Farm - Ridge "
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Amy McCarty

August 28, 2025

5  out of  5
rating by Amy McCarty
"Tyler was great!! He was friendly,.patient and answer all my question with ease. Helped me through the process in very respectful way as well. You are lucky to have him on your team!!"
We responded:
"Tyler and I both really appreciate your review. He works really hard to help the customer and provide great quotes without over complicating it. We appreciate your business - Ridge"
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Eric Nichols

August 27, 2025

5  out of  5
rating by Eric Nichols
"I called and got a quote today, turned into me leaving my current insurance company and coming back to state farm. Receptionist was very nice , and Jake the agent I spoke with was helpful and awesome to deal with."
We responded:
"Welcome back to State Farm! We appreciate your business and I am happy that you were pleased with our level of customer service - Ridge "
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Amy VanDeusen

August 22, 2025

5  out of  5
rating by Amy VanDeusen
"Super informative, prompt and courteous!"
We responded:
"Thanks for the review Amy! - Ridge "
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shakera rice

August 21, 2025

5  out of  5
rating by shakera rice
"Best service ever and super easy !!"
We responded:
"Thanks for the five stars shakera!! -Ridge"
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Jason Latreille

August 14, 2025

5  out of  5
rating by Jason Latreille
"What a great experience. Frank called to see about coming back to State Farm, I typically don't answer these calls but franks personable conversation and Tyler's informative and helpful advice got me a lower rate with far better coverage!!! Glad to be back!"
We responded:
"Tyler, Frank and I are super appreciative of this review. We are also glad that you answered the call and welcome back to State Farm. - Ridge "
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Steve Surles

August 14, 2025

5  out of  5
rating by Steve Surles
"He was very helpful with my insurance."
We responded:
"Welcome back to Our office Steve and we appreciate the many years of loyalty with our office. - Ridge "
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Dillon Dargis

August 13, 2025

5  out of  5
rating by Dillon Dargis
"Very quick, very responsive, happy to help and really friendly."
We responded:
"Thanks for the Review Dillon and we appreciate your business -Ridge "
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darlene oom

August 7, 2025

5  out of  5
rating by darlene oom
"Jacob took his time and answered all my questions. We adjusted my condo policy to coverage I felt comfortable with."
We responded:
"Thanks Darlene! Glad that Jake was able to review your policy and customize the condo insurance based on your needs and questions - Ridge "
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Camille Shuster

August 7, 2025

5  out of  5
rating by Camille Shuster
"Tyler was very informative and personable when helping me with my auto quote!"
We responded:
"Thanks for choosing us for your auto insurance needs and we appreciate your business - Ridge "
Profile photo of Erica Bowen-Brewer

Erica Bowen-Brewer

August 5, 2025

1  out of  5
rating by Erica Bowen-Brewer
"After almost a decade with state farm for vehicle and home ins. I have switched. Today I had a very disappointing interaction with this office. We turned PIP papers in signed on the day we were told to. We get an email saying we didn't turn them in on time and were being charged for unlimited PIP, almost 400 dollars extra. Called our agent and we were told when they say by a date they actually mean before it and basically we have to foot the bill. Never been late on payments or short on payments, clean driving record and have never made a claim. Takeaway from this is we switched to liberty mutual today and are now paying almost $200 less a month for 3 vehicles and home owners insurance, exact same coverage."
We responded:
"Hi Erica, we really appreciate your Many years insured with State Farm. I know you were recently assigned to our office and the renewal process for personal injury protection has gotten more and more strict with the state. It takes thirty plus days to review any change and we do send these forms out in advance to allow time for processing. We apologize for the inconvenience and I know the increased bill was an inconvenience to you. I am always available for questions and again am sorry for your poor experience with our office. Please do not hesitate to call and I hope you enjoy the rest of your summer - Ridge 517-543-2850"
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Jodie Golden

August 4, 2025

5  out of  5
rating by Jodie Golden
"Tyler was more than helpful in my move back to Michigan. He got me a great price on my auto insurance, renters and life insurance. He is very personable and knowledgeable in what he does. I appreciate all he has done for me."
We responded:
"Hi Jodie, haven’t seen you in a long time and I hope things have been going well. I really appreciate you calling my office for your insurance needs and I am here if you ever have any questions - Ridge "