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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony Kelli Davis

Anthony Kelli Davis

September 16, 2026

5  out of  5
rating by Anthony Kelli Davis
"Elayne was wonderful. She was able to get me set up quickly through text while I was at work which was very convenient for me, and by the time I was done with the work day she was ready for me to sign my doc's. Also got me the best rate I had been quoted for my 2 cars and renters insurance"
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robert stacey

September 16, 2026

5  out of  5
rating by robert stacey
"Elaine was very helpful and did such a great job explaining everything and got me to switch back to state farm thank you for all your help"
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adam gravelin

September 15, 2026

5  out of  5
rating by adam gravelin
"Frank was super helpful and kind. I got a cold call, which I normally would have ignored, but he was very kind and efficient with time and ended up reducing my monthly auto insurance by OVER HALF. WITH MORE COVERAGE. not even lying."
We responded:
"Thanks for the 5 stars and being part of our East Lansing community! We always love hearing from you, please let us know whenever we can help.

Ridge Tefft - State Farm Insurance Agent"
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Aleyda Elliott

September 14, 2026

5  out of  5
rating by Aleyda Elliott
"Very polite and knowledgeable. He spent the time to get to know my needs and get me the best coverage."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
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Vanessa Renfroe

September 11, 2026

5  out of  5
rating by Vanessa Renfroe
"Addison was so helpful and professional. I will recommend her to anyone looking for insurance"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
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Sarah Nichols

September 10, 2026

5  out of  5
rating by Sarah Nichols
"Frank is a great guy and actually got me the coverage I needed as soon as possible after getting a quote from progressive just for home $ 3000.00 down.. Frank got me on monthly payments to start right away with better in depth coverage with both home and auto.. and my Mac is also covered!! Thanks Frank! Congrats on the baby girl!"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
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Shamona Bryant

September 10, 2026

5  out of  5
rating by Shamona Bryant
"Today, Frank contacted me to discuss a new quote, I was w/ Progressive but I’ve returned to State Farm b/c he patiently and authentically answered ALLL of my questions. In addition , he educated me about some car insurance information that I wasn’t aware of so I greatly appreciate him for that. Frank has a wealth of knowledge and skills that current and new comers will appreciate. Lastly, I TRULY believe that God led Frank to contact me b/c I was in a bit of a jam w/ Progressive. So once again, THANK YOU FRRANK!!!😊"
We responded:
"Thank you for being a valued part of the East Lansing State Farm community. We love serving customers like you!

Ridge Tefft - State Farm Insurance Agent"
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lizbette armijo

September 9, 2026

5  out of  5
rating by lizbette armijo
"Very professional answered all my questions."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
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Emma Arens

September 4, 2026

5  out of  5
rating by Emma Arens
"My husband and I worked with Layne on switching our insurance and we are so pleased! She was so helpful, answered all of our questions and saved us more money while getting more coverage!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ridge Tefft - State Farm Insurance Agent"
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Wooski Wu

September 2, 2026

5  out of  5
rating by Wooski Wu
"Great guy no bs the quote was real and never changed got me coverage same day!!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
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eric robinson

September 1, 2026

5  out of  5
rating by eric robinson
"Frank did a great job"
We responded:
"Thank you! We’re honored to serve the insurance needs of our East Lansing community and so appreciative of your 5-star rating.

Ridge Tefft - State Farm Insurance Agent"
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Manea Walker

September 1, 2026

5  out of  5
rating by Manea Walker
"Great guy waited for me to get everything I needed done to set me up with a great deal happy he reached out with what I needed taking care of."
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
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Julie Jacobs

August 31, 2026

4  out of  5
rating by Julie Jacobs
"Franklin was very nice, & kind to deal with...made my day to get State Farm car ins & home ins...my whole family has State Farm ins, including my grandparents while they were still living... definitely recommend Franklin @ state farm..."
We responded:
"Thank you for taking the time to review our State Farm office. We appreciate your trust in us for your insurance. We hope your next visit will be even better.

Ridge Tefft - State Farm Insurance Agent"
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Devora Davis

August 13, 2026

5  out of  5
rating by Devora Davis
"Addison was VERY helpful and patient. She answered all my many questions. She was gracious and professional! I e joyed working with her!"
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our East Lansing State Farm team is always here for your insurance needs.

Ridge Tefft - State Farm Insurance Agent"
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Mitch K

August 6, 2026

5  out of  5
rating by Mitch K
"I spoke with Frank today and he was very patient, informative, and thorough during our coversation. Probably the most personable insurance rep I have spoke with in my time of being insured. I appreciate all the help and the expanded coverage while beating my current rate. Which I might add, had an employer discount on it. Thank you very much!!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ridge Tefft - State Farm Insurance Agent"
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Kelly Lewandowski

August 4, 2026

5  out of  5
rating by Kelly Lewandowski
"Amazing and helpful!!"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Ridge Tefft - State Farm Insurance Agent"
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Colin McDowell

August 3, 2026

5  out of  5
rating by Colin McDowell
"Easy to work with during my busy schedule, able to text and email to wrap up all the info needed. Uncomplicated and efficient.worked great as a team. Thank you both Frank and Ridge"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Adam Hicks

Adam Hicks

August 3, 2026

5  out of  5
rating by Adam Hicks
"Working with Frank at State Farm for my auto, life, and renters insurance has been a fantastic experience. I'm currently recovering from some medical issues, and Frank was incredibly compassionate and helpful in getting my policies set up. He even adjusted my billing date to the end of the month to accommodate my income schedule, which was a massive help for my budget. If you want an insurance agent who is kind, accommodating, and truly looks out for you, I highly recommend Frank."
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
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Bonnie Mast

July 29, 2026

5  out of  5
rating by Bonnie Mast
"Love how friendly and helpful Elayne and Tyler were. Elayne made me feel great about my decision choosing State Farm! Very excited to be back!!"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Judi Barringer Lord

Judi Barringer Lord

July 28, 2026

5  out of  5
rating by Judi Barringer Lord
"We had such an amazing experience. So kind and helpful. Addison was so helpful. Thank you so much!"
We responded:
"Thank you for the wonderful review! It means so much to our East Lansing team to know we’re helping neighbors feel protected and cared for.

Ridge Tefft - State Farm Insurance Agent"
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Scott Thayer

July 22, 2026

5  out of  5
rating by Scott Thayer
"Elayne made the transfer from my old insurance painless and managed to save me some $$$$. Possibly my best insurance experience yet. Which is hard to come by."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Chlo

Chlo

July 17, 2026

5  out of  5
rating by Chlo
"Great communication, and very happy with my policy! Frank reached out and left a voicemail about a possible rate decrease, seeing as I had been insured through them in the past. Little did he know, I was actively stressing at home about how I was going to be able to afford car insurance as a single mom who has gotten a bit behind financially. I went from feeling hopeless and stuck, believing there was no way I’d be able to find a policy I’d be able to afford, to being insured the same day I signed up shortly after speaking with Frank. Newly excited to have my independence back when it comes to transportation. He was patient and understanding, kind and easy to talk to! His information on the policy and instructions were clear and well explained, he made the process very smooth and easy! It was a blessing having him as my agent!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Danielle Rushlow

Danielle Rushlow

July 17, 2026

5  out of  5
rating by Danielle Rushlow
"Addison did an amazing job getting my vehicle and homeowners insurance right where I wanted my
Monthly payment to be. Very nice and easy to work with. Thank you!!"
We responded:
"Thank you for the wonderful review! It means so much to our East Lansing team to know we’re helping neighbors feel protected and cared for.

Ridge Tefft - State Farm Insurance Agent"
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Ryder

July 13, 2026

5  out of  5
rating by Ryder
"Very helpful"
We responded:
"We appreciate the kind words! Our East Lansing team is always happy to help. Thanks for choosing our State Farm office!

Ridge Tefft - State Farm Insurance Agent"
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Ryder mosher

July 13, 2026

5  out of  5
rating by Ryder mosher
"Very helpful."
We responded:
"We truly appreciate the kind words! Our State Farm team here in East Lansing always strives to do our best — thank you for noticing.

Ridge Tefft - State Farm Insurance Agent"